Privacy policy

We keep it simple: just your email.

We only collect your email address, and only if you give it to us. Here's what we do with it, and what we never collect.

Last updated 7 November 2026

The short version

What we never collect

1. Who we are

Tuned In is an Australian guide for parents and carers about kids and the online world. We are based in New South Wales, Australia.

In this policy, "we", "us" and "our" mean Tuned In.

2. What we collect

The only personal information we collect from you is your email address, and only if you choose to give it to us, for example by signing up to receive information.

We do not ask for, and we do not want, your full name, phone number, address, payment details or any information about your children.

The Pulse check and the Slang decoder run in your browser. The ages, apps and messages you enter into them are not sent to us and are not saved.

3. Basic technical information

Like most websites, the services that run this site may automatically record basic technical information, such as your browser type, the pages you visit and your approximate region. This isn't used to identify you personally.

4. How we use your email address

We use your email address to send you the information you asked for, such as updates, new guides and safety information for parents and carers.

We do not sell your email address. We do not give it to other businesses for their own marketing.

6. Who we share it with

We use trusted service providers to run the site and send emails. They can only handle your email address to do that job for us.

Some of these providers may store information outside Australia. We take reasonable steps to make sure they protect your information.

We may also share information if the law requires it.

7. Keeping it safe, and how long we keep it

We take reasonable steps to protect your email address from misuse, loss and unauthorised access. No online system is completely secure, so we can't promise perfect security.

We keep your email address until you unsubscribe or ask us to delete it. After that we delete it within 30 days.

8. Seeing or deleting what we hold

You can ask us what information we hold about you, ask us to correct it, or ask us to delete it. Because we only hold your email address, this is usually quick.

9. Children

Tuned In is written for adults. We do not knowingly collect information from children. If you think a child has given us their email address, please tell us and we'll delete it.

11. If something goes wrong

If there is a data breach that is likely to cause serious harm, we'll tell the people affected and the Office of the Australian Information Commissioner (OAIC), as the law requires.

12. Questions and complaints

If you have a question or a concern about your privacy, contact us first and we'll try to fix it.

If you're not happy with our response, you can contact the OAIC at oaic.gov.au or on 1300 363 992.

13. Changes to this policy

We may update this policy from time to time. The date at the top of this page shows when it last changed. This policy is governed by the laws of New South Wales, Australia.

See also our Terms of use and disclaimer.